BELCOIN® Blog

BELCOIN® Blog

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Hi folks ! Welcome to this blog for and about BELCOIN® products.
We 'd like you to post all your comments, problems, solutions, ideas which you discovered by using BELCOIN® products. We, from our side, will publish relevant information and comments on new hardware, software and/or firmware.
This blog will be made for you and by you !
The basic language for this blog is English which is most common for technical support worldwide, though French and Dutch are possible too !

50€ Bills

NE77 - Bill AcceptorPosted by Bernard 26 Sep, 2014 00:05:49

Some NE77 customers experience a poor acceptance of the 50€ bills, especially new bills. Regarding the feedback we have, it concerns about 1 to 3 % of the bill acceptors in the field right now.

Our advice : use your FP-004 programmer to upload the latest firmware (chksm 21A4) into your NE77 device and test it.

If the problem isn't solved, turn in your devices for replacement so we can do diagnostic test to analyse the problem.



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